
TP351G - IBM Control Desk 7.6 Foundations
TP351G - IBM Control Desk 7.6 Foundations
Objectives
After you complete this course, you can perform the following tasks:
- Describe the features of IBM Control Desk
- Explain the architecture
- List the primary installation scenarios
- Perform initial configuration/
Content
- Overview
- Implementation
- Basic configuration
- Service Request Management
- IT Asset Management
- Change, Configuration, and Release Management
Audience
This course is suitable for all roles, including installers, administrators, and service desk agents.
Prerequisites
Before taking this course, you should have the following skills:
- Basic browser navigation skills
Certification
Schedule
Lịch khai giảng
Tên khóa học
Thời gian
Lịch dự kiến
Địa điểm
Học phí
ĐĂNG KÝ
Form đăng ký
Các khóa đào tạo IBM khác
Bản quyền thuộc về Trainocate Việt Nam
