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TOD47G - IBM Control Desk 7.6.0.2 Fundamentals
TOD47G - IBM Control Desk 7.6.0.2 Fundamentals
Objectives
After you complete this course you can
- Describe the features of IBM Control Desk 7.6.0.2
- Explain the architecture
- List the primary installation scenarios
- Perform the initial configuration
Content
- Overview
- Implementation
- Basic configuration
- Service Request Management
- IT Asset Management
- Configuration, Change, and Release Management
Audience
This course is suitable for all roles, including installers, administrators and service-desk agents.
Prerequisites
Before taking the course you should have the following skill:
- Basic browser skills
Certification
Schedule
Lịch khai giảng
Tên khóa học
Thời gian
Lịch dự kiến
Địa điểm
Học phí
ĐĂNG KÝ
Form đăng ký
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