Functional

Image has an undeniable impact on your company's success. And as your employees serve as ambassadors for your business, the appropriateness of their appearance - even on casual workdays - is crucial. How your employees groom and dress create an immediate, lasting impressions on every client and prospect they meet. Successful people believe their success is attributable to a pattern of mutually beneficial interpersonal relationships, as much as it is due to technical skills or business knowledge. Your communication and the image you present create the first impression - often the lasting impression - on the people you meet. Want a more professional image? How you present yourself is the first step in building that mutually beneficial network of contacts. Overall, professionalism is an attitude - stable, reliable, consistent, polite, business-like - but there are action steps that small businesses can take to ensure the utmost professional experience for all of your customers.

Learn and practice the best method for delivering your message. Some people seem to be able to say the right thing no matter what the situation. Their ability to navigate through tense discussions opens doors in the business world that may have otherwise closed. During this training program, participants will learn the secrets of communication pros, including building personal credibility, delivering positive and negative feedback, improving listening skills, rephrasing for better relationships, dealing with difficult people, handling negative situations, and more.

The High Impact Presentation Skills Training Program will teach you how to prepare quickly, learn and practice the best method for delivering your message, and maintain audience interest at all times. This is an essential skill that is needed to enhance your managerial skills, create customer satisfaction and develop team synergy. It gives professionals the tools and confidence to design and deliver a clear and concise business presentation.