2133 - Leading with Emotional Intelligence

Overview

Duration: 2.0 days

Why does emotional intelligence (EI) matter? Because at the core of every outstanding leader are the abilities to connect, achieve, inspire and act with resilience. Now you can learn to apply the best practices of an emotionally intelligent leader and give yourself a winning edge. EI helps you create and sustain unique opportunities and more impactful relationships.

This course uses an integrated competency approach to help you develop this crucial skill. You’ll get hands-on opportunities to practice and apply methods for consistently using EI as a leader. Attend this seminar so you can influence and motivate your organization’s workforce to new heights of achievement.

Objectives

• Recognize and Consciously Use Emotional Data to Create and Maintain Productive Workplace Relationships and Team Environments
• Manage and Adapt Emotional Behaviors That Impact Leading in a Variety of Work-Based Situations
• Integrate Empathy to Promote Strong Relationships
• Apply Collaborative, Inclusive, and Creative Communication Practices
• Gain Emotional Insights to Understand and Implement Change with Others
• Implement Emotionally Intelligent Motivation Skills to Achieve Team Results

Content

LESSON ONE

Integrating Emotional Intelligence and Leadership Competencies

• Recognize the Impact Your Emotionally Intelligent Interpersonal
• Communication Skill Has on Your Colleagues
• Apply Emotionally Intelligent Speaking and Listening Skills to Leading

LESSON TWO

Achieving Emotionally Intelligent Influence and Inspiration

• Assess Your Personal Credibility Quotient to Authentically Influence Others
• Apply Empathy as a Powerful Influencing Strategy When Coaching
• Analyze Resistance Through the Lens of Emotional Intelligence to Identify Alternative Influencing Approaches
• Categorize Your Present Strengths and Liabilities When Seeking to Inspire Others
• Apply Skills to Inspire Using Emotionally Intelligent Leadership Stories
• Encouraging Emotionally Intelligent Collaboration Practices
• Share Effective Approaches for EI Collaboration
• Allow Opportunities to Practice Effective Inquiry Techniques

LESSON THREE

Managing Change with Emotional Intelligence

• Recognize How Emotions Affect Attitudes Toward Change
• Identify Communication Skills to Help Colleagues Move Beyond Their Resistance to Change
• Attaining Healthy Conflict with Emotional Intelligence
• Recognize the Central Role of Relationship Development and Maintenance in Achieving Healthy Conflict
• Apply Strategies for Cultural and Communication Awareness When Leading and Managing Healthy Conflict
• Identify Emotionally Intelligent Leadership Communication Strategies to Create and Maintain Healthy Conflict

LESSON FOUR

Leading Emotionally Intelligent Teams

• Analyze Team Social and Emotional Intelligence
• Assess Stress Levels Within the Team
• Utilize Mindfulness Practices When Whole Teams or Single Team Members Encounter Stress
• Demonstrating Your Emotional Intelligence
• Synthesize Emotionally Intelligent Competencies to Address Complex Leadership Challenges and Opportunities
• Allow Opportunities to Practice Effective Inquiry Techniques.

Audience

Senior managers and leaders who need to create a healthy, productive workplace and organizational culture by enhancing their overall effectiveness through EI.

Prerequisites

None

Certification

None