BTROAD - Building Cisco Business Outcome-Aligned IT Roadmaps v1.0

Overview

Duration: 5.0 days

The course is divided into a series of focused modules that will enable learners to build knowledge, understanding, and confidence in the skills, capabilities, and frameworks that they will need to develop across their teams to engage and present in an architecturally aligned approach. The course is designed to help learners understand the business and technology drivers that necessitate the transition from products and solutions to an architectural approach and how this will require the fundamental change of their approach. The course also presents and utilizes a methodology that attendees can use to engage architecturally with their customers and create a unique architecture roadmap tied to the business strategies and objectives of the customers. Each of the modules focuses on specific areas that, when combined, will provide the basis for the development toward architecturally focused engagements.

Objectives

Upon completion of this course, you will be able to:

• Understand the application and relevancy of TOGAF and ITIL® to the role of the Transformative Architecture Specialist
• Be able to outline the benefits in using TOGAF and ITIL®, and recognize and respond to architecture opportunities
• Be able to adopt a consultative, business-led sales approach to customer engagements that enable them to position, articulate, and create the business case for the architectural propositions in alignment with the customer vision and business strategy; it will help teams to work with customers to better understand their business challenges and needs, identify the value that they can bring, and gain commitment to action (buy)
• Be able to understand important principles and functioning of business finances to ensure that they are equipped with the business knowledge and awareness that will drive their customer initiatives and business priorities. Be able to successfully conduct a Business Vision Workshop (Phase One of Cisco Strategic IT Roadmapping) to capture business strategies, objectives, and requirements, and describe and plan the desired outcomes for Phase Two and Three of Cisco Strategic IT Roadmapping as a method to engage with customers architecturally off and on cycle
• Understand how to build a three-to-five-year architecture roadmap and articulate the benefits and end deliverable to gain executive level customer commitment to the “end-to-end” approach, completing the necessary business and sales qualification

Content

1. Introduction

• Enterprise Architecture: Frameworks, Methodologies, and Benefits
• TOGAF and ITIL: Introduction and Relevance

2. Consultative Selling and Business – Focused Engagements

• Business Transformation and IT-Enabled Change
• Cisco's Architectural Plays and Solutions Overview
• Using your Personal Story to Boost Credibility
• Competitive Landscape and Differentiation
• Business Finance: Concepts and Approach for Quantifying Value

3. Business Consulting-Roles and Styles

• Building Skills for Consultative Selling
• Planning and Conducting Successful Client Meetings
• Identifying and Managing Stakeholders
• Establishing Rapport
• Active Listening
• Planning and Leading a Planning and Discovery Workshop
• Essential Ingredients of a Successful Workshop
• Planning and Conducting a Workshop
• Assess Workshop Outputs and Implications
• Analyzing Opportunities and Gaining Support for Change
• GAP Analysis
• SWOT Analysis
• Questioning Approaches and Handling Objections
• Understanding Change Management
• Presenting Findings for Maximum Impact

4. Building an IT Roadmap: Part 1

• Aligning IT with Business Priorities
• Building a Strategic IT Roadmap: Introduction, Approach, Roles, Resources
• Customer Vision Workshop: Planning and Execution
• Building Architecture and Solutions Relevance

5. Building an IT Roadmap: Part 2

• Discovery and Current State Assessment
• Creating an Architectural Framework and Roadmap
• Gaining Agreement: Call to Action

6. TOGAF

• TOGAF version 9.1 “The Book”
• Introduction to the TOGAF documentation
• TOGAF concepts
• Familiarity with the online documentation of TOGAF
• TOGAF Standard Courseware version 9.1
• Management Overview (PDF)
• TOGAF 9.1 Components (PDF)
• Introduction to the ADM (PDF)

7. ITIL®

• Introduction to ITIL® by “The Stationery Office”
• An introductory overview of ITIL® v3 (PDF)

Audience

N/A

Prerequisites

It is recommended, but not required, to have the following skills and knowledge before attending this course:

• Valid Cisco CCO login
• Holistic technical background (Cisco CCDP® plus one Architecture Specialization).
• An overview understanding of the Information Technology Infrastructure Library (ITIL®) and The Open Group Architecture Framework (TOGAF®) and the primary principles, components, processes, and techniques of each framework.

Certification

Business Context / Value